Ticket cancellation

If you need a refund for your ticket, please send an email with your request to sikkerhetsfestivalen@macsimum.no. We will refund the full ticket price minus a processing fee (NOK 300) for requests submitted before June 15, 2026.

No tickets will be refunded after June 15, 2026, and if you purchase tickets after this date, you cannot request a refund. This also applies to events that are canceled, partially or in full.

Notwithstanding the above, you will not receive a refund or be entitled to any other form of compensation if the event is cancelled or postponed, in whole or in part, due to circumstances beyond our control. This includes war, strikes, natural disasters, lockdowns, power outages, cyberattacks or other events that must be classified as force majeure, including any government measures as a consequence of pandemics.

GDPR

In connection with your ticket purchase, we collect the following information about you as a participant: Name, email, telephone number, company, position and gender. 

Your email and phone number will be used to send you important communications about the conference.

Your personal festival pass has a unique QR code with your personal information. You can give sponsors and exhibitors permission to scan your code. The information shared includes: name, email, phone number, company and position.

A photographer will be present and take photos for marketing purposes.

Read more about GDPR here